Family Is the Future
Hospitality, Travel & Edutainment
Travel makes for some of the best family memories. But, if the circumstances aren’t right, it can also make for a lot of stress that parents and children will remember the next time they go to book a hotel, flight or venue.
Gair Morris Consulting specializes in working with companies in edutainment, hospitality and travel to create and implement family-friendly policies and programs that will win over your customers and their children, ensuring their experience with you is one they’ll want to repeat.
Train for the needs of children’s travel
We create and lead tailored training for key customer-facing employees including hotel concierges, ticket agents, flight attendants and customer services representatives. They’ll be equipped with a keen understanding of the specific needs families face while traveling with infants, toddlers and preschool age children. This includes insights into different age groups as well as simple tools and techniques to assist families in achieving a better travel experience.
Customize the travel experience for families
At the executive level, we provide consultation on age-appropriate edutainment programs, family facilities, family services and branded marketing opportunities such as complimentary gifts and toys that encourage trust and brand loyalty. This includes assessing demographics and advising on how to tailor content for optimal educational and entertainment value. For companies that offer bespoke, boutique and luxury travel experiences, we can collaborate to create original materials and services specific to your audience and brand.
“Gair’s deep well of childhood development expertise is reason alone to work with him; what took our experience to the next level was his analytical business mind, savvy understanding of brand, and collaborative nature. With his support we created programming that was inspiring, differentiated, and incredibly resonant with families.”
“Gair is on the forefront of how we engage and create meaningful travel and entertainment experiences for families. With his guidance, children feel engaged and families connected with each other and to their travel experience. Bringing sound educational practices to the entertainment and luxury travel world, he has direct insight into what works best for families of all ages.”